To be known as the world leader in the electrical service and repair industry.
To commit ourselves to the selection, development and support of individuals dedicated to excellence with their customers, their communities and themselves.
To provide our customers with superior electrical service.
To provide our personnel with superior customer service training through continuous education, and growth through applied knowledge.
Mr. Electric Code of Values
We live our Code of Values by ...
Respect
treating others as we would like to be treated.
listening with the intent to understand what is being said and acknowledging that what is said is important to the speaker.
responding in a timely fashion.
speaking calmly and respectfully, without profanity or sarcasm.
acknowledging everyone as right from their own perspective.
Integrity
making only agreements we are willing, able and intend to keep.
communicating any potentially broken agreements at the first appropriate opportunity to all parties concerned.
looking to the system for correction and proposing all possible solutions if something is not working.
operating in a responsible manner: "above the line."
communicating honestly and with purpose.
asking clarifying questions if we disagree or do not understand.
never saying anything about anyone that we would not say to him or her.
Customer Focus
continuously striving to maximize internal and external customer loyalty.
making our best effort to understand and appreciate the customer's needs in every situation.
Having fun in the process!
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These are just a few of many services Mr. Electric provides: